We are your Loyal & Silent Business Partner
Rocco & Rocco Commercial Cleaning Services and all of its employees are dedicated in giving your industry, office, commercial building, or place of business the professional services your customers and employees depend on, want, expect, and deserve. Rocco & Rocco has been serving the Houston area for over twenty – (20) years. It is operated by twenty-five – (27+) years experience in executive management in the cleaning industry.
We CARE at Rocco & Rocco Commercial Cleaning Services. That is what makes us your premier choice. Rocco & Rocco was established to provide Optimum Professional Service.
We customize our service to best meet your building maintenance needs. We endeavor to anticipate what clients want, but we improve our service by responding to what our clients tell us they want. Then we tailor our service to meet each client’s unique building/office maintenance needs.
Rocco & Rocco Commercial Cleaning Services has been developed and presided over by Joseph Wehner. He is an experienced cleaning and special project professional with a solid educational background in business. He has mastered skillful techniques in refinishing and maintaining all types of flooring. This area is a personal specialty of Rocco & Rocco. Paulo operated as a business partner, a successful franchised janitorial business for five – (5) years prior to establishing Rocco & Rocco Commercial Cleaning Services. He accomplished adding an addition to the company; fire & flood restoration cleaning business and used the franchise as a stepping stone, however ultimately, satisfied a personal goal by developing a successful company on his own. Paulo handles all customer relations and if a customer is not happy, he wants to know. Good management and positive communication are the keys to a successful servicing business and Rocco & Rocco differentiates itself from the entire industry. All complaints will be rectified and it is our goal to make each individual employee of each account comfortable, satisfied, and confident in our provision of services.
Paulo began as a project manager in the construction industry immediately following college before venturing into self-employment in the cleaning industry just two – (2) years later where he still remains.
The Rocco & Rocco team believes in achieving excellence by following the Code of Ethics in business:
INTEGRITY: Doing what we say we will do.
RESPONSIBILITY: Moral, legal, and mental accountability.
TRUST: Building confidence through teamwork/open communication.
RESPECT: Treating others with dignity and fairness.
HONESTY: Being truthful and forthright with our clients.
COMPETITIVE: Negotiate fair pricing strategies.
Rocco & Rocco is a full turnkey commercial cleaning, supply and special projects company. We concentrate in quality and are at the forefront in proficient and proactive precision cleaning services. Rocco & Rocco is positioned to expand and provide professional services to a wide range of clients. Rocco & Rocco can provide contracted, temporary, one-time or special project janitorial services for its customers. The scope of work we specialize in includes: janitorial services of all offices, commercial buildings, medical facilities, or places of business, maintenance all types/styles of flooring, vct floor refinishing, carpet cleaning for our contracts, detail cleaning, construction clean-up, “cycle” and “interval” janitorial cleaning, standard janitorial services and many maintenance services to fit your budget and needs.
Here at Rocco & Rocco we believe the quality of our services and honesty of our employees is a key to good business. We provide you with premier cleaning services and the piece of mind, knowing the job will be done to your satisfaction. We are our customer’s silent & loyal business partner. We continually look for knowledge and experience to help us do our job better. We use hand picked staff and train within to the scope of each job. We also believe that flexibility of our services to fit your needs is an important factor. We work around your schedule to provide you the best service possible.
Management will provide a work order for daily services and detailing to the staff on a daily basis. The supervisor is to call in the completed work order after the shift has ended. A job description will be issued to each employee on a daily basis. Comment log journals will be placed in the working areas for customers to make comments, requests or suggestions and Rocco & Rocco employees to refer to these logs on a daily basis and answer any requests, forward any complaints to the office immediately and note any additional services performed.
Our goal is to become the most reputable cleaning business in the industry. In essence, TNT will work diligently for its customers. We are confident at Rocco & Rocco and provide a fifteen- (15) day written notice release from contract if our client is not happy. If we cannot correct or satisfy our customer Rocco & Rocco will release from contract. We want to be sure our customers are satisfied with our services and also express our work ethics never decrease.
In essence, we build strong business relationships with our customers. Once we gain a customer we never lose them. I sincerely look forward to creating new business for Rocco & Rocco and supplying your company with superior and professional cleaning services to enhance its performances as your customers and employees deserve.
